Listing Credits and Payment Terms
Payment verification, credit balances and 30-day listing periods.
Registered office: 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom
Company number: 17492975
Package payments purchase listing credits on Machex; they do not pay for the advertised asset or service. Once payment is verified, the number of credits in the purchased package is added to the member’s account. Failed, reversed or unauthorised payments do not create usable credits.
One credit provides 30 days of publication for one listing. This is a fixed 30-day period, not a calendar month. For a new listing, publication starts after the applicable payment verification and listing approval.
Credits can be used for different listings or repeatedly for the same listing. Using one credit to extend an active listing adds 30 days to its existing expiry date. Republishing an expired listing follows the applicable approval process; its new 30-day period starts when it is published again. A renewal requires the member to choose it and have an available credit.
An authorised Machex administrator may grant gift credits to a member’s account. Gift credits belong to the member, not to a specific listing, and can be used to publish or extend listings under the same 30-day rule. Available credits and their usage are shown in the member panel.
The system schedules expiry reminders five days and one day before a listing expires. Members can check the expiry date in their panel and use an available credit to extend publication. Without an extension, the listing leaves active publication when its period ends.
Online card details are handled by the configured payment provider and are not stored by Machex. Bank transfers remain pending until verified by authorised personnel.